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Re: Accidentally deleted a Folder less than 30 days ago... can't find it to restore

Accidentally deleted a Folder less than 30 days ago... can't find it to restore

CarboneT
Explorer | Level 4

On August 14th I was trying to free up some space on my work computer.  I apparently deleted a folder from my dropbox that had a TON of files in it.  That folder nor any of its content appears in my deleted files.  Any idea how I can find them and restore them?  It has been less than 30 days.

 

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff

Thanks for the update here, @CarboneT!

 

I'm glad to see that you were able to find and restore your files.

 

If you need anything else, let us know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Hannah
Dropbox Staff

Hey @CarboneT, sorry to hear about this.

 

Was the folder in question a shared or a non-shared one?

 

Do you perhaps see the deletion event in your events page here?

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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CarboneT
Explorer | Level 4
It was a non-shared folder.

CarboneT
Explorer | Level 4

I think I found the files that were in the folder but for some strange reason the folder itself isn’t listed as being deleted or anywhere though it is no longer listed. 

I have hit restore on the files and am hopeful I’ll get back what I need. 

CarboneT
Explorer | Level 4

All set!  I got it back. Thank yo for your help!

Hannah
Dropbox Staff

Thanks for the update here, @CarboneT!

 

I'm glad to see that you were able to find and restore your files.

 

If you need anything else, let us know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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