Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
On August 14th I was trying to free up some space on my work computer. I apparently deleted a folder from my dropbox that had a TON of files in it. That folder nor any of its content appears in my deleted files. Any idea how I can find them and restore them? It has been less than 30 days.
Thanks for the update here, @CarboneT!
I'm glad to see that you were able to find and restore your files.
If you need anything else, let us know!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @CarboneT, sorry to hear about this.
Was the folder in question a shared or a non-shared one?
Do you perhaps see the deletion event in your events page here?
Let me know how it goes.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I think I found the files that were in the folder but for some strange reason the folder itself isn’t listed as being deleted or anywhere though it is no longer listed.
I have hit restore on the files and am hopeful I’ll get back what I need.
All set! I got it back. Thank yo for your help!
Thanks for the update here, @CarboneT!
I'm glad to see that you were able to find and restore your files.
If you need anything else, let us know!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!