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Forum Discussion
when trying to accept an invitation to a shared folder, dropbox wants me to create a new account
A friend sent me an invitation to join a shared folder. When I tried to accept it, Dropbox asked me what I wanted to do with all my files! It wants me to create a whole new dropbox account in order t...
Leslie
Here is the hard truth, based on the screenshots that you gave, and thanks a bunch for those, the invitation is not from a regular Dropbox account. It could be that the other person has accepted a trial run of Dropbox for business or even a free Team account, but no matter, its another set of rules. I will list a bunch of Help Center
Articles at the end of this post for your reviewHere are a bit of facts. You would want to have a new account since once accepted, you lose ownership of that account, Another point is after joining a Business team if the team admin decides to remove you from the team, the account is deleted. It does NOT get returned to the previous owner. So this is a different ball game, a different Dropbox experience. I would recommend reading up on it to see if you want this.
HELP CENTER ARTICLES:
- Can I have two Dropbox accounts on the same computer or device?
- How can I switch the email addresses between my personal and business accounts?
- How do I connect or disconnect a personal Dropbox from a Business account?
- How do I move files between my two Dropboxes?
- How do I sign in to my personal Dropbox and work Dropbox on my devices?
- What happens when I connect a personal and work Dropbox on my devices?
Hi Leslie B.8,
From your screenshots, it looks like your friend invited you to join their team. Accepting the invite would change your account to a Business account. This does not sound like what you are trying to do. I would ask your friend to resend the invitation to join the shared folder following instructions here: https://www.dropbox.com/help/files-folders/share-with-others
Shared folders in business accounts may have restrictions on sharing out of the team. If this is allowed by the team admin, the user would see a warning that they're sharing out of the team, and the share will go through. If the admin has prevented sharing out of team, then your friend should talk to their admin about what they are trying to accomplish and why they need to share outside the team.
Here's what happens when I click "accept."
Chris_J
Super User
Super UserOkay Leslie
so basically, the other (the one who invited you) either have a free team Dropbox account or actually has a Dropbox for Business account. Since they just need to share a folder, I would suggest that you select to keep your accounts separately. The other option is to transfer but that will have different rules that you may not be ready for. So I suggest the second option to keep accounts separately. Hopefully, it will give the option to sign in on existing account. But let us know if any other issues with this
Thanks for being patient with us.
Thank you, Chris. The APAA is just the name of our group- not a type of Dropbox account. Sharon organizes our group and named her folder that. But when I tried to "keep my files seperate" Dropbox doesn't give me an option to keep my existing account- it wants me to set up an entirely new account, even requesting a new email address (separate from the one I already use with Dropbox.) Of course, I don't want to do that. I already have an existing Dropbox account, which I pay for (for extra space.)
I asked Sharon what type of Dropbox account she has and it's not a business account, she says. Just a regular account.- Chris_J
Leslie
Here is the hard truth, based on the screenshots that you gave, and thanks a bunch for those, the invitation is not from a regular Dropbox account. It could be that the other person has accepted a trial run of Dropbox for business or even a free Team account, but no matter, its another set of rules. I will list a bunch of Help Center
Articles at the end of this post for your reviewHere are a bit of facts. You would want to have a new account since once accepted, you lose ownership of that account, Another point is after joining a Business team if the team admin decides to remove you from the team, the account is deleted. It does NOT get returned to the previous owner. So this is a different ball game, a different Dropbox experience. I would recommend reading up on it to see if you want this.
HELP CENTER ARTICLES:
- Can I have two Dropbox accounts on the same computer or device?
- How can I switch the email addresses between my personal and business accounts?
- How do I connect or disconnect a personal Dropbox from a Business account?
- How do I move files between my two Dropboxes?
- How do I sign in to my personal Dropbox and work Dropbox on my devices?
- What happens when I connect a personal and work Dropbox on my devices?
Here's what happens when I click "accept."
