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Re: "Your link was deleted" error when opening a shared link

"Your link was deleted" error when opening a shared link

CanYouHelpMePlease
Explorer | Level 4

I received a link from a South African newspaper with several of its articles that I require for my PhD studies. I received it just before embarking on a road trip to interview people. Upon my return today, I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.".  Is there anybody who can assist me in finding the deleted link?

7 Replies 7

Rich
Super User II

@CanYouHelpMePlease wrote:

I received a link from a South African newspaper ... I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.".


You would need to contact the person that gave you the link. They've either removed the link, or deleted the file(s) that it pointed to.

CanYouHelpMePlease
Explorer | Level 4

Thank you, I will do so.

DBX_Pedro
Community Manager

Hi @CanYouHelpMePlease,

 

Thank you for reaching out. 

 

Let us know if there's anything else  we can help you with.

CanYouHelpMePlease
Explorer | Level 4
Thank you all for your kind replies. I have asked the sender to resend the link, but she has deleted it, but offered to recollect the articles again and send it to me. Our world has wonderful people who are always willing to assist. After receiving it from her, I will must certainly ask you about what to do to secure them on my computer

Hannah
Dropbox Staff

Hey @CanYouHelpMePlease, I'm glad you'll be able to retrieve the files for your studies!

 

To make sure you don't lose them again, you'll need to download them from the link, either to your computer or to your Dropbox, if you have enough space.

 

You'll see the download options, when you open the link.

 

I hope this helps!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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CanYouHelpMePlease
Explorer | Level 4

Thank you. I will follow your steps when I receive them

Hannah
Dropbox Staff

Happy to help!

 

If you need anything else, don't hesitate to let us know. 🙂


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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