"You have not joined this folder" on folders that I own

[anazacco]

Hi. Some of my own shared folders read "You have not joined this folder" when I am the owner. Anybody any idea why this? Thank you.

[anazacco]

Thanks, clarified. I was puzzled by the "space" concept.
Yes, I knew about the online/offline settings.
I will let you know.

[Calvin2DBX · Accepted solution]

Hi @anazacco,

Glad to help!

You're welcome any time

[usjdpdb]

I am having the same problem where I see my folder on the Shared page and it says "You haven't joined this folder", but for me, the problem is I deleted that folder weeks ago and there are no other authorized users but myself, so why does it keep showing up on this page? I can click the Join Folder button again and gain access, but don't want to. I want it to go away.

[Megan]

Hi @usjdpdb, welcome to our Community! 

On the right hand-side of the page, you should be able to see three dots (...), that will give you the option to unshare the folder entirely. 

Have you tried clicking on that? 

Let me know of the results!

[usjdpdb]

The only thing to the right of the folder is Join Folder, there is no Unshare option???

[Jay]

Hi @usjdpdb, there should be an ellipsis to the right of the 'Join folder' button. Could you try expanding the window somehow or zooming out of the page in the browser to view it?

Others, could you try switching browsers to see if this helps?

[usjdpdb]

No luck. The first screengrab was in Chrome, and this one below is from FF... same thing. The Join Folder in the only option for right, there is no ellipsis to the right of it. And the image below is pulled from a massive external monitor, so it is showing all.

[Jay]

Could you try going into the Folders tab instead of the Recents tab to see if the folder is visible there, with any other options next to it?

[usjdpdb]

No luck, same exact layout and button options on the Folders tab. Good idea though.

[Megan]

Hi @usjdpdb, can you also try to click ''Join Folder'' , and then after that should be an ellipsis with ''Remove from Dropbox''. 

That should do the trick.