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Recently I stopped being able to join shared folders and when I share my folder I got this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.". I've been using this Dropbox account for over ten years, is there any way I can fix this problem?
Thanks for reaching out to us, @greeny cai.
Can we send you an email, so we can take a closer look into this?
Let me know.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Dear Hannah,
Yes, please send me email, thanks
Done, @greeny cai!
I just sent you an email, so we'll continue there.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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