cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: "Can't share file" error is not allowing me to share my files

"Can't share file" error is not allowing me to share my files

greeny cai
Explorer | Level 4

Recently I stopped being able to join shared folders and when I share my folder  I got this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.". I've been using this Dropbox account for over ten  years, is there any way I can fix this problem?

3 Replies 3

Hannah
Dropbox Staff

Thanks for reaching out to us, @greeny cai.

 

Can we send you an email, so we can take a closer look into this?

 

Let me know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

greeny cai
Explorer | Level 4

Dear Hannah,

Yes, please send me email, thanks

 

Hannah
Dropbox Staff

Done, @greeny cai!

 

I just sent you an email, so we'll continue there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?