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Forum Discussion
macOS Monterey 12.0.1 - "Dropbox Folder Missing"
The other day, I rebooted my Mac and Dropbox greeted me with the following notification:
"Dropbox Folder Missing.
Your Dropbox folder has been moved or deleted from its original location...
Hi Jay,
Thanks for the response.
The most recent system change I made was a few days ago; I swapped out an external hard disk drive that I was using for Time Machine. It was several years old and beginning to fail. Dropbox had nothing to do with that disk. Prior to that, I upgraded to macOS Monterey in early November, and everything was fine with Dropbox afterward.
I can't think of any other major changes...
Jay
Dropbox Staff
Dropbox StaffWas the Dropbox folder itself located on the old external drive, or an internal drive?
In a separate external drive that's still attached and working fine.
(Although even if it wasn't, I don't understand why I can't just re-select the original Dropbox folder and go on my merry way just like I've done lots of times over the years with new computers, new disks, new folder arrangements. It's never stopped me in my tracks at startup before this problem).- MeganHey there thecreativeoffices, I hope you're doing well.
We don't suggest keeping Dropbox on external drives because it can lead to a variety of sync issues, including the one you described.
If you want to preserve space on your computer, you could sync it to your root hard drive but utilize the Selective Sync function to block specific folders from syncing to your computer (they'll only be stored on Dropbox and accessible through dropbox.com).
Also, how do you try to re-link to your Dropbox folder? Do you do it upon installation through the Advanced settings?Hi Megan,
I appreciate your response.
I've been using Dropbox for a very long time -- if not a decade, then pretty close to it. And it's never had a problem before this month. There's got to be some kind of solution...
As for how I used to go about re-linking. Probably through advanced settings. I don't recall exactly because it didn't happen all that often -- except when I changed computers. I'd take a screenshot to show you, but this new error won't let me past the modal dialog without either quitting or logging out of Dropbox to start over. The previous functionality was preferable.
Also -- Selective Sync isn't a viable solution for me. I work with a lot of large files, and I need them on my system for many reasons -- searching, rapid opening and editing, backups, and more. When I double click on a file or attach it to an email, it's got to be there ready to go.
