We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
thecreativeoffices
3 years agoExplorer | Level 4
macOS Monterey 12.0.1 - "Dropbox Folder Missing"
The other day, I rebooted my Mac and Dropbox greeted me with the following notification:
"Dropbox Folder Missing.
Your Dropbox folder has been moved or deleted from its original location...
Jay
3 years agoDropbox Staff
Hi thecreativeoffices, thanks for bringing this to our attention.
Did this occur after a Mac OS update, or any other updates?
Did you enable iCloud or make any other system changes?
This will help me to assist further!
Did this occur after a Mac OS update, or any other updates?
Did you enable iCloud or make any other system changes?
This will help me to assist further!
- thecreativeoffices3 years agoExplorer | Level 4
Hi Jay,
Thanks for the response.
The most recent system change I made was a few days ago; I swapped out an external hard disk drive that I was using for Time Machine. It was several years old and beginning to fail. Dropbox had nothing to do with that disk. Prior to that, I upgraded to macOS Monterey in early November, and everything was fine with Dropbox afterward.
I can't think of any other major changes...
- Jay3 years agoDropbox StaffWas the Dropbox folder itself located on the old external drive, or an internal drive?
- thecreativeoffices3 years agoExplorer | Level 4
In a separate external drive that's still attached and working fine.
(Although even if it wasn't, I don't understand why I can't just re-select the original Dropbox folder and go on my merry way just like I've done lots of times over the years with new computers, new disks, new folder arrangements. It's never stopped me in my tracks at startup before this problem).
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!