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I saved emails from mac mail into my drop box and transferred them to someone but the emails are RTF files and they can't see any of the attachments or photos in the email. Any one hav this issue?
@smckeon wrote:
I saved emails from mac mail into my drop box and transferred them to someone but the emails are RTF files and they can't see any of the attachments or photos in the email. Any one hav this issue?
RTF, or Rich Text File, isn't a mail file type. It's just a document file. They don't have attachments, though they can have images embedded in them. If your intent is to transfer email messages with attachments and such intact, you'll likely need to save them as a file type meant for emails, such as EML or MSG files.
Thank you for your reply but it does not allow me to save it to any of those extensions
Hey @smckeon, sorry for jumping in.
You may need to use a third-party app in this case, in order to convert these files.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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