linking Swann security to dropbox

[Aviator12]

My Swann Security says it is linked to Dropbox but nothing uploads

[Aviator12]

Can somebody help I'm having trouble linking my Swann Security to Dropbox

[Jay]

Hi @Aviator12, thanks for bringing this to our attention.

Could you let us know in more detail what you're experiencing? Is this an app or service you're trying to connect to Dropbox?

What error are you getting?

Any other info or screenshots would be helpful!

[Aviator12]

Hi. My Swann Security App says that it is connected to drop box. It did load info to dropbox for 2 days but nothing since. I contacted Swann Security and they did a system check and they reported that the problem was with dropbox. Can you help please ?

[Megan]

Hey @Aviator12, sorry to jump in here!

Can you walk me through the exact steps you follow on your end, in order to save the files to Dropbox and connect the apps together? 

[Aviator12]

Megan, i go into the Swann Security App and it is quite simple.  I click on the connect drop box and it connects and  is says it is connected to my drop box.  When i check drop box nothing is saved after 2 days.  Drop box is only 15 % used.

[Mark]

Hi @Aviator12 

I'm afraid as its Swann's software that is having issues (i.e. your Dropbox is working / you have space / it is connected) you need to speak to Swann for assistance.