We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi daurcarm, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing exactly what error message you're getting when the Dropbox desktop application is trying to sync files?

     

    What is the exact version of your Mac OS and Dropbox app on your machine?

     

    This will help me to assist further!

    ---

    Ciao daurcarm, grazie per aver portato questo alla nostra attenzione.

     

    Potresti allegare uno screenshot che mostri esattamente quale messaggio di errore ricevi quando l'applicazione desktop Dropbox tenta di sincronizzare i file?

     

    Qual è la versione esatta del tuo sistema operativo Mac e dell'app Dropbox sul tuo computer?

     

    Questo mi aiuterà ad assisterti ulteriormente!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!