Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Dropbox on two pc I can't sinchronize my files
@Boiovox wrote:
but if I save a file one pc, I can't see it on the other (in dropbox folders)
Are you signed in to the same Dropbox account on both computers? They should both be using the same email address when you sign in to the account.
Is the Dropbox application running on both computers? You should see the Dropbox icon in the system tray (bottom right, near the date/time) if Dropbox is running. If you see that icon, hover your cursor over it, don't click, and it will show you the status and version of Dropbox that you're running. What does it say?
@Boiovox wrote:
Dropbox on two pc I can't sinchronize my files
You need to provide more information before we'll know how to best assist you. What isn't synchronizing? Is it all of your files on both computers? One computer? Just some of your files? etc. Provide as many details as you can.
thanks Rich, when I bought my new PC I also installed on the new one dropbox, now I have on the two PC the same folders, but if I save a file on dropbox one pc, I can't see it on the other
but if I save a file one pc, I can't see it on the other (in dropbox folders)
@Boiovox wrote:
but if I save a file one pc, I can't see it on the other (in dropbox folders)
Are you signed in to the same Dropbox account on both computers? They should both be using the same email address when you sign in to the account.
Is the Dropbox application running on both computers? You should see the Dropbox icon in the system tray (bottom right, near the date/time) if Dropbox is running. If you see that icon, hover your cursor over it, don't click, and it will show you the status and version of Dropbox that you're running. What does it say?
thanks, Dropbox dind't run on both computers, now it does, and I can see the same files on both
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!