content to a subfolder

[IlCubano1]

Hi, if I add content to a subfolder of a folder that is among those selected for synchronization, isn't the Dropbox content updated automatically?

[IlCubano1]

[Megan]

Hi @IlCubano1, could you clarify the app's current version that you have installed on the device? 

When you visit your account online, is the folder there? 

[IlCubano1]

Even on the web the folder is not there. The Desktop version is 184.4.6543

[Megan]

Hi @IlCubano1, if you don't see the folder online either, that most likely means that the content isn't added to your account.

You could try to copy the desired folder from your device, and paste it inside your Dropbox folder, in order to add it there.

[IlCubano1]

Yes, okay, now I've done it, the problem arises if every time I add, remove or modify folders and files in the root folder that is uploaded to Dropbox the content does not update

[Megan]

Hi @IlCubano1, are you talking about the desktop app, or about the web? 

Which platform do you use in order to modify content, and does it happen with a specific folder? 

[IlCubano1]

I use Dropbox desktop. The folders contained in it also contain Word, Excel, DWG, etc. files. which I modify with the respective software

[Mark]

Hi @IlCubano1 

Let me just check this @IlCubano1 

This is one computer isn't it? And you have D:\Archivi\Clienti where you have files and folders and also you have a Dropbox directory in Dropbox\Achivi\Clienti 

Is that right?

If so its exactly as I said at the start - Dropbox wont, and cannot, see the folder on D. That simply isn't how Dropbox works. If you want Dropbox to sync and work you need to edit the files and folders INSIDE Dropbox, not a copy of it on another drive or another location.