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Why has my sharing been interrupted on my account?

Why has my sharing been interrupted on my account?

taylorGroup
New member | Level 2

I am getting the following message when I try to share a specific folder

 

Can’t share file

Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.

 

I have not received an email regarding this about it. I don't believe that any files in the folder contain malware and don't have any information about how to resolve the issue.  What to do?

1 Reply 1

Jay
Dropbox Staff

Hi @taylorGroup, thanks for bringing this to our attention.

 

Have you recently tried to share any files that could contain malware, even if they weren't in that folder?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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