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Why does someone need to register to Dropbox to view a shared link?

Why does someone need to register to Dropbox to view a shared link?

jen_jenmulan
New member | Level 2

I sent a file to someone successfully but the second time she said Dropbox wants her to register.  Why the difference?  How do I re-send so she can receive on the free account?

2 Replies 2

Jay
Dropbox Staff

Hi @jen_jenmulan, thanks for messaging the Community.

 

this prompt is normal when viewing a shared link on the Dropbox site. 

 

There should be an option underneath where they can view the file on the site without having to register to Dropbox.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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jen_jenmulan
New member | Level 2

Thanks for the reply.  I'll tell my friend to look harder 🙂

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