You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Lindsay J
2 years agoNew member | Level 2
Why are my shared files not updating for the people I have shared them with
I have shared a DropBox folder but the users I have shared with are not getting any updates to the files.
- JayDropbox Staff
Hi Lindsay J, thanks for bringing this to our attention.
Are the files in your shared folder visible on the Dropbox site?
On their accounts, do the files appear in the shared folder on the site?
Are you instead using a shared link to share files?
Any other info or screenshots would be helpful!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!