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Forum Discussion

mgw1's avatar
mgw1
Helpful | Level 5
2 years ago

Why am i getting conflicted copies when using git commands onMacOS Ventura with Dropbox desktop app

I've been working with the git command on my local machine and using dropbox-backed storage /folders for years with no issue.

I upgraded to a Mac Studio and MacOS Ventura. When I did that, I went back to coding, but discovered a number of conflicted files were created while Dropbox indexed my folder on the new machine. Is it possible that the conflicts were created because I started using the folders before they were fully indexed ?

 

I'd like to understand what happened so I can avoid it in the future.

  • Generally, when the app is indexing, we recommend users to allow it to finish to ensure the app works normally. 

     

    Editing files while there is normal syncing shouldn't cause any issues. There have been a few rare instances in the community where users have reported that their files are written to and saved continuously multiple times within a second or two (as part of their own workflow) and this is when the app tries to sync the file and could cause a conflict or other issue.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi mgw1, thanks for bringing this to our attention.

     

    When you changed your device, did you use the Apple Migration Assistant, or allow Dropbox to begin syncing files from the site completely?

     

    Were both devices using the new File Provider version (where the Dropbox folder is in Library/CloudStorage), or the older version?

     

    This will help me to assist further!

    • mgw1's avatar
      mgw1
      Helpful | Level 5

      Hi,

       

      The dropbox files were/are being stored on an external drive. So we just reattached the external drive to the new computer.

      So, although I use the Migration assistant to move files from my root/internal drive on the old computer to the root/internal drive on my new computer, I didn't use it to copy any Dropbox-backed files.

       

      As an unwanted side effect, the Migration Assistant copied the /Volume mount points as folder. So the old mount point was copied to my new internal drive. When I reattached the drive, instead of using the old mount point, a new mount point was created with '1' appended to the end of the mount point.

      As a result, Dropbox decided to re-index everything, I believe because it had a "new" Preferences->Sync->Folder location.

       

      The Dropbox app is not using the File Provider as far as I know, because I prefer to host my files on an external drive.

      Other wise my built in drive would be overfull.

       

      Thank you for reaching out!

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the info, this is probably the reason that you received conflicted copies on the files, since the location was different and hadn't yet finished indexing. 

         

        Are you still experiencing this issue after the completion of the indexing?