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jim10705's avatar
jim10705
Explorer | Level 4
4 years ago

Where does Dropbox inform potential users of unsupported file types

I am a fairly new Dropbox user and thus far very satisfied until I tried to upload certain file types developed by Google.  Dropbox would not allow them to be uploaded claiming they are not supported...
Desktop and Web
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  • Jay's avatar
    Jay
    4 years ago
    Thanks for the update, this is the case if you're adding files directly from Google docs, since they won't be supported on Dropbox.

    If you need any further assistance in future, please let me know!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi @Andyjenk2, which option are you choosing to upload files manually? 

 

There should be two options, one for photos and video, and one to create or upload file?

Andyjenk2 's avatar
Andyjenk2
Explorer | Level 4
2 years ago
Think I've got it! Was looking for the option in the icons on the bottom, not after hitting '+'. Thanks for the help .

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