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Forum Discussion
Where does Dropbox inform potential users of unsupported file types
I am a fairly new Dropbox user and thus far very satisfied until I tried to upload certain file types developed by Google. Dropbox would not allow them to be uploaded claiming they are not supported...
- Thanks for the update, this is the case if you're adding files directly from Google docs, since they won't be supported on Dropbox.
If you need any further assistance in future, please let me know!
Megan
Dropbox Staff
Dropbox StaffHi Andyjenk2 , just checking to see if you tried a different browser on your end.
You should be able to click the camera-like icon when responding back to us, and attach your screenshot that way.
Sorry for not getting back on this. I have just checked. The problem is with the Android App. Even accessing through a browser on Android I can download the files without problem. I am interested in knowing if others have the same problem with the Android App (I am on Android 10). Thanks all for looking at my problem.
