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Forum Discussion
When I send an email, my name is as Dropbox. What?
When I send an email from my tablet it shows to the receiver that my email is called Dropbox not my email address.
Jay
Dropbox Staff
Dropbox StaffWe've done a few tests here and using the Chrome extension, the sender is still showing up as the name of the user.
I'd recommend that they check their contacts lists to ensure that it hasn't somehow been renamed by the system.
As I mentioned IN THE PREVIOUS MESSAGE she is NOT using Chrome so that is a mute point because an extension has not been produced for SAFARI that I know of. I had her check her contacts for anything dropbox. NADA. I will try and talk her thru a remote session so I can see and control her computer. I'm sure its something with the dropbox integration to the mail system. As I previously mentioned, it doesn't happen unless she adds an attachment that then triggers dropbox and renames the sender to Drop Box File, adds the attachment Icon and subsequently changes the AS (her sender initials) to DF (Dropbox File) in the round icon on the right. It's an utter disaster.
