We see an "Upload paused" error on the Dropbox website, even though our team has enough space.

Question

Hello Team,
We are currently experiencing an issue with our Dropbox. The files are not uploading as expected.
Could you please assist us in resolving this issue?
&nbsp;

jitendrakashyap · Answer

We have 7 TB of available space, so storage capacity shouldn't be the issue. To help diagnose the problem, I'm sharing some screenshots for your reference. These may provide more context and assist in identifying the root cause of the upload issue.

Megan · Answer

Hey there, jitendrakashyap, thanks for posting here today!&nbsp;
&nbsp;
Have you tried restarting your device, and also trying a different browser in order to upload your content?&nbsp;
&nbsp;
If not, please give it a go, and let me know if you get the same results there.
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Keep me posted, thanks!&nbsp;

jitendrakashyap · Answer

&nbsp;I have tried all the suggested solutions, but it's still not working. Could you please assist me with this?

jitendrakashyap · Answer

I have downloaded the app as well for dropbox it's not working.

Nancy · Answer

jitendrakashyap, sorry for jumping in. Can you clarify how many videos you tried to upload to www.dropbox.com at once? If you try uploading a single video, do you still see the same error?&nbsp;
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Can you also clarify what you see on the desktop app? Any additional screenshots you can send over are appreciated.

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We see an "Upload paused" error on the Dropbox website, even though our team has enough space.

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