View Only link is not loading folders from an app and the browser freezes

[REL_IT]

Hi Community,

Iam a Dropbox Plus user and I have shared one of my app's folder using the view only link option which allows anyone who has the link to view the same. But the generated view only link is kind of malfunctioning in following ways.

1. Multiple Duplicate folders are shown whereas in actuall APP no such folders
2. Loading for a long time yet not fully done.
3. Browser freezes after sometime.

Note: I confirm I have signed out from dropbox account, tried Firefox, chrome and Edge in Incognito and normal login. (clearing all time cookies as well.)

Please help if anyone else had faced the same issue.

[Walter]

This might have to do with the fact that the folder you're trying to share is generated by your own app and those folders are probably temp folders with the needed files for the app to run properly.

Can you let us know some additional information about the app you developed and what you'd like to accomplish? 

Thanks a bunch @REL_IT 

[REL_IT]

Yes your understanding with the folders are right. i.e They are created programmatically by our app. But I can assure you they arent temporary and we can access the same folders in the Dropbox web app as well which doesnt contain any duplicate folders like the shared screenshots.

All i need to do is share a view only link for our manager app users who needs to view the files that are unable to render by our another manager app. Like a proof verification app functionality. 

Note: It is a Dropbox Plus account, Im not sure if i will  have more control over the view only link settings 

[Nancy]

@REL_IT, are you having the same issue if you create a new folder directly via the Dropbox website (not your app), and then generate a view-only shared link for it?