Uploading security camera videos has stopped

[JH84]

No videos have been uploaded from my Netatmo Presence since 17th July 2021.

[Rich · Accepted solution]

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@JH84 wrote:

No videos have been uploaded from my Netatmo Presence since 17th July 2021.

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You'll need to reach out to Netatmo for support with their products. Dropbox cannot provide support for third-party applications or products.

[JH84]

My videos are now uploading to Dropbox. This was thanks to Netatmo sorting out their software problems.

[Torsten2]

Hello, what did you need to do in order to restart the upload to dropbox?