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Forum Discussion
IMightAsWellBashMyHeadIn
2 years agoHelpful | Level 5
Uploading in browser extremely slow @ 9Mb/minute
Uploading in browser extremely slow @ 9Mb/minute. The interface is slow also as if someone hobbled Dropbox on purpose with the updated look. Why is it that companies now think they can beta test on t...
Nancy
Dropbox Staff
Hi from me as well, IMightAsWellBashMyHeadIn.
Can you please clarify what’s the default browser you’re using at the moment?
Can you check if there are any pending updates, clear its cache, and also disable any possible plugins?
If that doesn’t make a difference either, please send me your browser version, and we’ll check this further.
IMightAsWellBashMyHeadIn
2 years agoHelpful | Level 5
Hi Nancy,
So far I have on the same PC tried Microsoft Edge v119.0.2151.44
& Firefox v119.0.1
I have also on an IPhone tried the IOS Dropbox app v352.2.2
I do not have any other trouble downloading or uploading.
Like I have said, I had no issues with Dropbox before they updated their web interface last week.
So far I have on the same PC tried Microsoft Edge v119.0.2151.44
& Firefox v119.0.1
I have also on an IPhone tried the IOS Dropbox app v352.2.2
I do not have any other trouble downloading or uploading.
Like I have said, I had no issues with Dropbox before they updated their web interface last week.
- Hannah2 years agoDropbox Staff
Can I ask you to try one more thing, IMightAsWellBashMyHeadIn?
Try while connecting to a different network, either another WiFi or mobile data and let us know if the issue persists then as well.
- IMightAsWellBashMyHeadIn2 years agoHelpful | Level 5Hi Hannah,
It’s significantly faster if I change to mobile data so the issue is definitely linked to my home wifi network.
Dropbox is the only issue I have with uploads or downloads over multiple devices over wifi.- Nancy2 years agoDropbox Staff
Hi again! Since the issue seems to be related indeed to your WiFi connection, have you tried to restart your router? It may help.
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