Re: Uploaded files lost

andrewmathiason · ‎12-17-2022

I had about 150 videos uploading to my dropbox, I deleted the dropbox app, because i now just use desktop, and when i go on there, the 150 videos i was trying to upload aren’t uploading anymore. What do I do???

Mark · ‎12-17-2022

Hi @andrewmathiason

They wont appear on the desktop upload list because you uploaded them via iCloud on the mobile - the uploading doesnt move across devices like that. It only uploads from the device you are using.

You are going to need to restore / download from iCloud again and then upload that way,

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Mark · ‎12-17-2022

Where did you delete them from? What exactly did you do?

Have you checked in recycle bin etc.?

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andrewmathiason · ‎12-17-2022

Okay so essentially I transferred 150 videos from my iCloud to dropbox. Then I deleted the dropbox app on my iPhone, to solely use the desktop version. I go on my desktop app, and the 150 videos aren't in the upload queue anymore.

Mark · ‎12-17-2022

Hi @andrewmathiason

They wont appear on the desktop upload list because you uploaded them via iCloud on the mobile - the uploading doesnt move across devices like that. It only uploads from the device you are using.

You are going to need to restore / download from iCloud again and then upload that way,

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!