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Forum Discussion
Unable to upload a file using Safari
Suddenly, dropbox.com isn't allowing me to upload a file if I'm using Safari as my browser. It works fine using Chrome. Any ideas what's going on?
Mark --
Fantastic! I fetched and installed the new version of Safari. My uploads to websites are now working as they have in the past.
Thank you!
-- Alan
UPDATE!
I have discovered that this is not ONLY a Dropbox issue with Safari. It's a problem across multiple web sites with the latest Safari update, 14.0.1 (latest update compatible with the Mojave OS), that it does not allow uploads. On my Gmail account, clicking the "attach" icon does nothing -- just like the Upload files on Dropbox. Doesn't bring up a window to select files to attach/upload. Same with my AOL email account. The "attach" icon doesn't function.
Using Chrome, it's perfectly functional on every web site I've tried.
I just spent 2-1/2 hours on the phone with Apple Support, including talking to a senior advisor. They had me go through every trouble-shooting procedure they could think of, and ultimately we just uploaded a huge system data file to submit to the Apple engineers. I'm betting they'll conclude the same thing, that there's something in the latest Safari update that's disabling the upload buttons. When -- or whether -- they'll get around to fixing it... it's anybody's guess.
Mark Siegel
I have the same problem and it’s more than a month after you posted. Have you found a fix yet other than using Chrome, etc.?
As of the latest update, Apple has not fixed that Safari bug.
But, in case you didn't see this in my previous posts, although I have not found an actual fix, I found a solution in the form of a workaround in Safari, without having to go to another browser. This is what I posted:
I have found a helpful and SIMPLE workaround, so you may not have to resort to switching to Chrome as the browser!:
In every case I've found -- my Gmail account, my AOL.com account, and on Dropbox.com -- you can simply drag-and-drop your file onto the upload or attach button!
Mark
- Yes, I’ve been using Chrome instead of Safari but it’s hugely inconvenient. I hope they fix it soon! Thanks for the reply.
Drag and drop. No Chrome required.
