Unable to comment on files through shared links

[CChesnutt]

I have about 100 lengthy templates someone has requested I review. We had hoped to use DropBox the way we always do...the team can review and leave comments within the Dropbox web link for the file owner. I can't even get the file to open because I have only Viewing permissions. Having to download and re-name and re-upload every file is a lengthy process. I think we should be able to view & comment on view-only files as if viewing a PDF or image. No changes are trying to be made, but if viewing permissions are there, I'd hope to be able to view.

[Hannah]

This is pretty strange, @CChesnutt, because the bottom line is that if someone is signed in to their Dropbox account and opens a link, they should be able to comment on the files.

So, would it be possible to send you an email, so we can take a closer look into this?

[CChesnutt]

@Hannah  Yes, emailing would be fine. 

[Hannah]

Thanks, @CChesnutt, I just sent you an email and we'll continue investigating there. 🙂