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ProfCJJ's avatar
ProfCJJ
Explorer | Level 4
11 months ago

Syncing issues on a new Apple MacBook Air - "syncing is paused while a file in this folder is open"

Hi   I have setup my new Mac and setup dropbox and the app has been synchronising for days - it has 1,200,000+ files left to sync and seems to be stuck.   Looking at "sync issues" there appea...
Desktop
Error Messages
Errors
Mac OS
Sync and upload
Syncing
marietararealtor's avatar
marietararealtor
Explorer | Level 4

Hi Megan,

 

Stuck like that. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey marietararealtor, it seems we have a new stable build out at the moment. 

 

Would you mind installing it from here? 

 

Also, would you mind following these steps, in order to fix the permissions and/or hardlinks of your files? 

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