Hi @Akidd, let's jump right into this!
In order for us to troubleshoot, you'd need to be currently using the app or your Dropbox account.
That is, because this problem might be there for you and not for other users, and vice versa. So we'd need to isolate it and troubleshoot accordingly.
I'd be more than happy to help on my end, but if you've moved your content to a different provider, we wouldn't be able to troubleshoot since you're not using the app.
If you still use our app, feel free to let me know more. Thanks!