Sync issues with YNAB and the Dropbox mobile app on Samsung

Question

I am using an older version of YNAB on all my devices, macs and a Samsung phone and all have been syncing to dropbox. However recently the phone app suddenly stopped syncing. I've checked all the right boxes are ticked and I haven't changed anything so I'm wondering if dropbox has made an update in the background that no longer allows older apps to sync? Have contacted YNAB and nothing has changed there.&nbsp;
Has anyone else had this issue? Is there a solve?

Hannah · Answer

Hey jayflower, thanks for posting to our Community.

YNAB is a third party app we don't have an official integration with, but let's see what we can find about this.

Do you have the latest version of the Dropbox and YNAB apps installed on your phone?

If you clear the cache on the Dropbox app from the app's settings, and then restart your device, does that help at all?

Keep me posted.

jayflower · Answer

Hi Hannah,&nbsp;&nbsp;Thanks for your reply. I managed to find a thread on Reddit that both explains and solves the issue - here's the link in case its helpful to anyone else,&nbsp;https://www.reddit.com/r/ynab/comments/u4bnmi/ynab_classic_sync/i55vgis/&nbsp;Many thanks,Amber

A1apple · Answer

Hello Amber, could you please copy and paste the link for the patch from Reddit here? I can't get onto that site.Thanks in anticipation

Rich · Answer

A1apple&nbsp;wrote:Hello Amber, could you please copy and paste the link for the patch from Reddit here? I can't get onto that site.
We can't do that. It's a third-party application that's not made by Dropbox, and the patch mentioned on Reddit is made by a user of the software, not the YNAB developers, so it's unofficial and might not be secure. The poster even says that the file isn't signed with the correct keys as only YNAB would have those.

lsbthecaretaker · Answer

Hello&nbsp;Same issue since Dropbox has changedBut the patch seems to only work for Android - any patches or fixes for iphone users?&nbsp;

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Sync issues with YNAB and the Dropbox mobile app on Samsung

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