You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

alexusram7's avatar
alexusram7
New member | Level 2
3 years ago

Sync Issues between devices not reflecting files.

For some reason, whenever I try to sync up pictures. It says upgrade failed. Any ideas on what’s causing this?
desktop
sync
Terry Ferguson's avatar
Terry Ferguson
Explorer | Level 3

I have a home and new office PC. Dropbox has always worked fine until the migration of my email, website etc to a new hosting company, and now the new PC is windows 11 vs the older windows 10 at home. Also I'm using office 365 on both PCs. I've noticed a couple files on each computer are not mirrored by the other computer, on Dropbox. I also noticed a few files on my bookmarks bar in Chrome are on one PC but not the other.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Terry Ferguson, how are you today?

 

Computers sync directly with the Dropbox website, not with each other. To find where the problem lies, start by checking each computer you use to access Dropbox. 

 

Can you check the syncing status on each of your devices? You might also want to have a look at this Help Center article. 

 

Let me know more!

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