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Suspended public links
Hello, i'm dropbox user now since 2012 and never had problem with it. Now 5 days ago (5.1.2023) my public links were temporarily (says) suspended for generating too much traffic. I read all about i...
aahmm, if i understand correctly now
that referres to other users who use my dropbox? if someone would upload and download files?
So if i upload 2 GB to my dropbox via PC app or mobile, this are not included in that 20 GB traffic? neither if i download it again (as long as i am logged in).
But if i download from public link (that i create)(not logged in), then it is part of traffic.
Mark
Super User II
Super User IIYes so you using Dropbox via the website to upload content (a Word doc for example) would not use quota. You downloading direct for your account while logged in would also not use quota.
However, somebody else downloading via a shared link would. Or, playing files on a mobile device (streaming) also uses it.
my final question is, if that happens again by accident (suspension), how longer is then link disabled?
thanks again for all the answers and explanations 🙂
- Mark
There is no hard and fast answer to that except that everytime the ban gets longer. There is an (unknown) algorithm which takes in to account how long its been since your last ban and how far over you are. So each subsequent ban does get longer but nobody can say for sure by how much
- 1) Can we see anywhere till when suspension lasts ?
2) Can we know which specific links are suspended when many links are in use at the same time. Is it all links from the user account or just the specific link having generated more than 20 gig of traffic? - Mark
MarcelB wrote:
1) Can we see anywhere till when suspension lasts ?
2) Can we know which specific links are suspended when many links are in use at the same time. Is it all links from the user account or just the specific link having generated more than 20 gig of traffic?Hi rolejarczyk
1) no there is no log of this
2) it is all links that get suspended. The 20gb limit applies across every single link you share as a total not per file.
Thanks for your answer. I understand the intent of Dropbox, but it is not very usefull to have 102 gig of space available to me (see picture) if I cannot generate more than 20 gig of traffic without my links being suspended for ALL my files at once. Bypass: I have decided to move my largest files to another service. Now, how my friends can get back access to the smallest files still in my Dropbox account? May I send request somewhere or if I must wait an unknown number of days for suspension to be eventually removed ?
- Mark
If you need more space to share files you can upgrade to a bigger plan: www.dropbox.com/plans. Also remember that Shared Folders do not use up that 20gb/day limit.
And no, I'm afraid you just need to ride out the ban. There isnt a way of having it removed unless you upgrade.
