We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
James P.45
9 years agoNew member | Level 2
Stuck "importing photos..."
My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
John G.139
9 years agoNew member | Level 1
This thread has gotten old. Guys, you can keep ranting about our broken Dropbox software and I hope it makes you feel better. Please know if Dropbox were going to do anything about it, they have had over a year to do so and it would already be done. As for this crap. I found the best solution is to shut off picture import on your Macbook and turn on picture export on your phone. It works. And now, a moment of silence to acknowledge Dropbox's silence on this matter. Shame.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!