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hugon's avatar
hugon
Explorer | Level 4
3 years ago

Some files shows 0 byte

So I have some files showing 0 bytes on Dropbox website.  When I try to download individually a file, it's gonna be a 0 byte file and when I try to open it with a text editor it's empty. When...
Quota
Sync and upload
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Can you please right click on couple of these files, after you’ve downloaded them, and select to see their properties? 

 

I’d like you to send me a screenshot of what you see then, if you don’t mind.

Typearture's avatar
Typearture
Explorer | Level 3
2 years ago

Hi Nancy, in the meantime I have tried other methods, but to no avail. I can't even drag screenshots from my Windows machine to here to post, they are stuck at 0kb and unable to upload. I do however see nothing special in the properties: the file is set at 0kb, and there are no restrictions (owners/read-write/locked).

 

I expect this is some kind of read-write permission/security issue?

 

In the meantime I use the browser version of Dropbox, which works fine, but a bit cramped on the screen real estate.

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