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Forum Discussion
Smart Sync and removing local files
Hello,
I'm attempting to convert my dropbox folder on my desktop to smart sync, so that I'm not storing any local files on my harddrive in order to save space. Currently, my folder has some local ...
Hi Grant W.1
So first and foremost, Dropbox is a sync solution, not a backup. When sync is turned on, it sync the local file to the cloud. If you delete the local file, it will also destroy the cloud copy. You can directly upload your files for storage using the web client https://www.dropbox.com/home and then that will be stored independently of your local files.
As for the status, if you click on the little dropbox logo in the system tray, it should give you the current sync status of your files.
Daphne
Dropbox Staff
Dropbox StaffHey Grambles12,
In that case, would you mind if I reached out to your email address associated with your Community profile so that we can look into this a but further through our Support channel? This will allow us to look into more account specific info.
Let me know - thanks!
I am experiencing the same issue. I had 35GB left of storage (out of 500) on my computer, so tried to use SmartSync, and used the online option and it turned on the greyed out, but now I just have 1.9GB left of storage on my computer and can't do anything until I free up more space!
thanks
- Walter
Hey GRWeiner, sorry to hear you're having issues with this.
Could you please let me know the app's exact status as shown in your menu bar/system tray?
In the meantime, have you considered using selective sync to remove some folders from your computer to make up space?
