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Slow Uploads Speeds on 1GB Dedicated Leased Line

Slow Uploads Speeds on 1GB Dedicated Leased Line

syntrak
Explorer | Level 3

I am experiencing less than 10MB/s upload on a connection which I have 1GB dedicated. 

I can confirm the upload speed of my connection to any other server or speedtest is 1GB when testing.

I have enabled No Limit in the Dropbox app.

Dropbox support claim they do not throttle the connection.

I have 27TB of data online with Dropbox currently - I have been carrying out some reorganisation of large amounts of files and data online recently - will this impact current speeds?

 

 

13 Replies 13

Walter
Dropbox Staff

Hey @syntrak, thanks for the nudge on this.

 

I just checked back on your ticket and I can see that the expert handling your request has responded. 

 

I'd recommend getting back to them through email for further assistance, if needed. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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syntrak
Explorer | Level 3
Yes an utterly useless reply as they have obviously not even checked their end. I have replied.

syntrak
Explorer | Level 3

Date                 Time       Down MB/s          Up MB/s          Latency

10/06/2023,  07:32:24 944.320432        937.80152          6.121

10/06/2023, 07:31:18   947.962088         938.81016          6.389

10/06/2023, 07:29:05 939.853864         940.875864      5.638

10/06/2023, 07:27:17   940.695584        934.524488       5.214

 

Just to prove that my speed is as I have described.

Dropbox still ultra slow on both native app and Synology Cloud Sync.

Jay
Dropbox Staff

Thanks for the info. As you're still in contact with the specialist team, I'd recommend continuing with them as they have access to more account and device-specific information. 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    syntrak Explorer | Level 3
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