Sharing is currently suspended

[Screatch]

Hello,

I am trying to revive my Dropbox account after years of stagnation (doing the cleanup here at the moment).

However when I tried to share a folder (super innocent, containing just a bunch of PDF's), I get

We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

I haven't found any other way to contact Dropbox support apart from community forums so if anyone from Dropbox support can help me get this sorted out I would greatly appreciate it.

Thanks!

V.

[Walter]

No biggie @DStephany - I hope this will get sorted for you quickly! 

[El1teZombiezHD]

Hello,

I too have had this issue pop up and i'm unsure why. 

Any ideas how I can get some support??

Thanks

[Mark]

---

@El1teZombiezHD wrote:

Hello,

I too have had this issue pop up and i'm unsure why. 

Any ideas how I can get some support??

Thanks

---

www.dropbox.com/support. 

[MediaSound]

Hello!

I have this exact problem as well. I'm trying to start a shared one Excel file in Dropbox subfolder, via mobile app or webinterface, but whenever I try to share the link this message pops up: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

Please help, how can I fix this issue?

Best regards, P.S.

[dannettesherry]

Thanks!

[Nancy]

Hi @MediaSound, is it OK to log a ticket for you to this email address, and further assist?

[MediaSound]

Hi Nancy, yes please! 

[Nancy]

No problem, @MediaSound! Please reply back to my email, when you get the chance.

[MediaSound]

Please, check email!

[redlight150]

Will you please help?  I'm having the same problem...