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robvasi's avatar
robvasi
Explorer | Level 4
2 years ago

Shared Dropbox

I want to use a Dropbox to gather photos from the participants who attended an event.  I set up the Dropbox account, and created a Dropbox to allow anyone who has the link to be able to edit the Dro...
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  • Mark's avatar
    Mark
    2 years ago
    robvasi wrote:

    Thank you for your reply.

    I don't want the participates to be subjected to emails from Dropbox.

    Is there a way the participants can upload photos without needed to set up an account? 

    I suspect there is not a way to do that. 

    Did you look at the Requests option I gave you? That does exactly what you are looking for

robvasi's avatar
robvasi
Explorer | Level 4
2 years ago

I set up the request and the folder shows that I am the only one who has access to the folder.  

I paid for this dropbox and I can't get it to work. 

I don't want to waste anymore time on this.

How do I cancel the dropbox payment so I am not charged any more.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi robvasi, you can contact the support team directly regarding your payment for them to look into this further.

    • robvasi's avatar
      robvasi
      Explorer | Level 4
      2 years ago

      Thank you, I will contact them

      I paid for an upgrade and yet I am still on the Basic plan

      I looked for a contact to support and didn't find any, no doubt I missed it, so thank you for the link

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey robvasi - sorry to jump in here, but could you clarify where you upgraded your account in the first place? Was it through the website directly or maybe via the app store on a mobile device?

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