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Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

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Re: Share Folders

Share Folders

gimmeabreak
Explorer | Level 4
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I'm on a free account. I just uploaded some files to a new folder. I have nothing else in my dropbox except for the 4 files i just added.  Now I'm trying to share that folder with one other person but get a message stating that "You've hit the limit of the number of invites you can send per day. Try again in 24hrs. " I tried again in 24hrs and get the same message. I've never invited anyone to anything in dropbox. This is the first time I've attempted to share a folder. So how could I have used up my limit of invites? It also tells me that I don't have permission to create a link. It's my account. How could I not have permission? 

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
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Hey @gimmeabreak, don't worry at all, this is why I am here!

I just sent you an email in order for us to have some account-specific info. 

Reply back to the email, and we'll take it from there. 

Thank you very much!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

14 Replies 14

Megan
Dropbox Staff
Go to solution
Hey @gimmeabreak, don't worry at all, this is why I am here!

I just sent you an email in order for us to have some account-specific info. 

Reply back to the email, and we'll take it from there. 

Thank you very much!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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pwrpufgirlz
New member | Level 2
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For being account specific this sure seems to happen a lot based on my searching. Can someone email me to help me with this as well because it's been happening to me for months.

gimmeabreak
Explorer | Level 4
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They finally fixed my issue. They had my account blocked for some reason and I had to message them on their facebook page to open a ticket.

gidmo
Explorer | Level 4
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I have a dumb question. I have a free Dropbox account. I love using it. I am sharing a folder with different people. Can a person see who else I am sharing the folder with? Is there a limit to how many people I can share with?

Hannah
Dropbox Staff
Go to solution
Hey @gidmo, thanks for your comment here.

When it comes to inviting people to a folder to give them edit access, there's no specific limit to how many you can invite.

But would you mind clarifying how you're sharing this folder?

Did you invite these people using their email addresses (edit access)? Or are you sharing the folder through a link (view access)?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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gidmo
Explorer | Level 4
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Hi Hannah,

 

I am using the Dropbox app installed on my Macbook. I right click the folder to share and then add email of the recipient and setup for viewing only. Not editing permission. Basically I am trying to share my house remodel plans with some contractors. The file size is bigger than what can be attached to an email. 

 

Regards

Walter
Dropbox Staff
Go to solution
Hey @gidmo - sorry to jump in here.

If you share a folder with an email address directly from your computer, you're practically granting your collaborators with edit rights to the folder, assuming they have a Dropbox account too. In that case, everyone who's a member of the folder can see the other members and their email addresses. 

In case you'd like to give them view only rights, you can share a link to the folder instead.

Hope this helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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gidmo
Explorer | Level 4
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Got it, Walter. Although the app has this option in settings which I had set to off. Anyway, I will use the link instead. Thanks

gidmo_0-1642016511893.png

 

John Gomez
New member | Level 2
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Hi.  I have a paid Dropbox Plus plan and now randomly I've been getting the message - 

You've hit the limit of invitations you can send per day. Please try again in 24 hours.

 

I've been trying to both send a link and share with an email address, in the desktop app, on the mobile app, and in the web app, and in all  cases I get the same error.  When I can generate a link and send it, the recipient gets a 404 error when opening the page.  I've been using DB for many years now but this is really messing up my project deadlines.

Need more support?