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CandaceHunter's avatar
CandaceHunter
New member | Level 2
2 years ago

Scrivener files apparently not syncing

Hi! I've been using Dropbox to sync my Scrivener files across my Macbook Pro, Mac Mini, iphone and ipad. This has been working beautifully for years. I updated Scrivener on my desktop, and now dropbo...
Desktop
desktop app
Sync and upload
Syncing
  • Jay's avatar
    Jay
    2 years ago

    Hi CandaceHunter, thanks for bringing this to our attention.

     

    Since this occurred after updating Scrivener, is it possible that the newer version makes some changes to the way the scriv files are being made?

     

    You mentioned that the files have a cloud icon on them. Could you try first marking the file as available offline, and then see if it opens normally on your machine?

     

    This will help me to assist further!

fbmama's avatar
fbmama
Explorer | Level 4

I've got this same issue, and the "make available offline" designation (which has worked for me in the past) isn't working now -- it's not appearing as an option for one (most recent) file and not appearing to change for another (the original file which I tried to copy). The latest file doesn't have all my Dropbox features when I right click on the file name in Finder (that lets me choose to make available offline, etc.).

 

It is a large file, and I also updated to the latest version of Scrivener. On my desktop, it is in sync mode for HOURS and when I try to open the file on my laptop, it says the file hasn't been synced so it won't be the latest version.

 

The syncing does not have a bar or indicate how many files are left, or how much time. In Finder on my Mac, it shows its in the cloud but no green checkmark. It just seems stuck. It's syncing other Dropbox files that are not Scrivener, or

 

fbmama's avatar
fbmama
Explorer | Level 4
2 years ago

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