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Forum Discussion
Scrivener files apparently not syncing
Hi! I've been using Dropbox to sync my Scrivener files across my Macbook Pro, Mac Mini, iphone and ipad. This has been working beautifully for years. I updated Scrivener on my desktop, and now dropbo...
Hi CandaceHunter, thanks for bringing this to our attention.
Since this occurred after updating Scrivener, is it possible that the newer version makes some changes to the way the scriv files are being made?
You mentioned that the files have a cloud icon on them. Could you try first marking the file as available offline, and then see if it opens normally on your machine?
This will help me to assist further!
Jay
Dropbox Staff
Dropbox StaffHi CandaceHunter, thanks for bringing this to our attention.
Since this occurred after updating Scrivener, is it possible that the newer version makes some changes to the way the scriv files are being made?
You mentioned that the files have a cloud icon on them. Could you try first marking the file as available offline, and then see if it opens normally on your machine?
This will help me to assist further!
Hi Jay,
Thanks for the response. I was typing my last reply when you posted yours. Scrivener didn't change how they manage the files. Had they, at least one of the unaffected ones would have stopped working, too, as I had used and synced it successfully across several devices after the Scrivener update. I have no clue why some of the files stopped being available offline and others in the same folder didn't. But, I selected the folder and told it to make everything available offline. That seemed to fix the problem.
- Jay
Thanks for the update, I'm glad to hear that marking the folder as offline helped to resolve the issue!
