Retaining the order of Photos imported into Apple Photo.

[Paige365]

I am in the scanning business.  We scan print photos and albums. We upload those using a naming convention that includes "BlueAlbum1970_001.jpg" - When we import these files from Dropbox to Apple photo the order is changed and impossible to follow the original Order.  Imports from WeTransfer does NOT tamper with the order at all.  Ahead of switching to WeTransfer, what can we do? Apple support tried EVERYTHING...and never could fix it with SORTING options.  Any advice? 

[Megan]

Hey @Paige365, welcome to our Community! 

You mentioned that you import the content from Dropbox to Apple Photos. Would you mind walking me through the steps you follow on your end when doing this? 

If you have any screenshots of how it looks on our end, and how it looks on Apple's end, that'll help us get the visual.

Keep me posted, and we'll take it from there! 

[JoannDBX]

Hi @Paige365, I work on the Dropbox Product team and would love to better understand the problem you're facing, so we can how we might alleviate this challenge. Any additional info you can share and if you're able to reply with the details @Megan has requested, that would would be great! Thank you!