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admn refuses to unsync my dropbox account
Hey @djdraws, let's jump right into this!
Can you share some additional details with me, in order to fully grasp the issue?
Are you part of a Dropbox team, and you wish to get removed from it or is it something different?
Let me know more!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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@djdraws wrote:
I ... allowed my Dropbox account to be synced to our Gallery Account which is used by 15 people. I can no longer enter or change anything in my DBx as the space has been taken over by the others.
There are two possible scenarios here and we need to understand which one you're in before we'll know how to help you. This might seem complicated so try to bear with me for a minute, please.
If you were invited to and joined the gallery's Business team account, then you merged your account into their team, effectively making them the owner of your account. In this scenario you cannot leave the team on your own because your account is no longer yours; it's theirs. The team admin needs to either remove your account from the team (which would delete it) or convert your account back to an individual account, which would return it to you. Only the team admin can do this. Not even Dropbox can do it for you.
If you were only sent an invitation to a shared folder, then the gallery admin has no control over your account or the files within it. In this scenario you can simply leave the shared folder and the files will be removed from your Dropbox.
What steps, exactly, did you take to gain access to the files? Please be specific (step by step, even) so we know which scenario you're in.
If they are the owner you probably cannot delete it either.
The only other option would be to create a new account with a differing email.
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