Received shared link is giving me an error 'something went wrong'

[Valerie607]

I received a link to a dropbox folder from a potential employer and when I click the link, it required me to create an account, which I did.  Then I get an error page with a bulldog on it telling me something went wrong (but not what) and if it's a fluke, refresh the page.  No matter what I do, I cannot get access to the link I received.  To get technical help, Dropbox wants me to spend money on a program that my potential new employer may already pay for so....

Any help would be greatly appreciated.

Thanks.

[Walter]

Hi there @Valerie607 - sorry to hear you're having issues with this.

Could you please clarify if your employer is part of a team account or if they have an individual one? 

Was the shared link shared with you with edit rights or view-only? 

Have you by any chance tried clearing your browser's cache or using another browser to see how it goes?

Let me know of any updates!

[Valerie607]

I can only assume he has a business/team account but I only have a personal account.  I would have had edit rights as he wanted me to create something within it.  I have tried clearing cache and have also tried separate browser as well as separate window in same browser.

[Walter]

If you're still getting the same error, you can ask the employer to check if the file or folder the link points to has been deleted or share a new link with you @Valerie607 

Keep me posted!