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Forum Discussion

Seriously's avatar
Seriously
Helpful | Level 6
4 months ago

Please stop renaming our files automatically

It's 2024 - almost August.  I have been a Dropbox User for a long time.  I upgraded a few years ago and was happy to be able to just transfer over my files each week to keep my laptop somewhat clean....
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

I see, thanks for the additional information Seriously 

 

Since this is happening when using a web browser, have you tried clearing your browser's cache and/or using another browser or an incognito window?

  • K Michael R.'s avatar
    K Michael R.
    New member | Level 2
    4 months ago

    I'm having a very similar issue. Someone uploads files to a folder with a name like ProjectPage1.psd. After upload it will change to something like $23af234rf.psd and will stay that way when I try to download them. 

     

    These are not temp files from PS. The user is not seeing the file name change until after it's uploaded through the web interface. 

    Please let me know if you guys figure this out. 

  • Seriously's avatar
    Seriously
    Helpful | Level 6
    3 months ago

    I regularly clear my cookies, temp files, cache.  I have not tried this from an incognito browser.  I will try that. I prefer privacy-preserving browsers. 

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