Please don't block me from generating a link for a file that hasn't finished uploading

[terra1983]

A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading. 

Apparently this is to "prevent 404 errors". The "error" page that comes up when you clicked on a link before it had finished uploading was actually a "Uh Oh! File hasn't finished uploading yet". This to me isn't an "error" page and shouldn't be treated as such. It's clear and communicates exactly what it needs to and doesn't warrant a restriction in functionality for the rest of the users.

The solution you've silently implemented has caused a monstrous delay in my daily workflow.

I work in a fast paced environment, generating new content every hour and sharing it with dozens of people in my team. The fact that I can simply drop files and right-click and "copy link" and THEN carry on with the rest of my tasks while keeping an eye out for the spinning icon in the tray and THEN send the copied link to my recipients, means that I am FLOWING.

When I have to do that dozens of times per hour, if you block me from generating a link as soon as I drop it in the DB folder, you're forcing me to having to RETURN back to DB a second time in the process. You've added a whole extra step, and it's absolutely killed my flow.

[funwin]

Hi Nancy, 

Yes correct, on the desktop application. I've done a screen recording of the process. I do this 5 to 10 times a day and until recently, was able to comp the dropbox link once the file started syncing. Now it does not work until is completed syncing. 

Screen recoding - link removed.

Thanks for you help. 

[svervs]

@Walter   I'm on MacOS 10.15.7 (19H1922)

[funwin]

not sure why a dropbox link would be removed from a dropbox forum. Hopefully you can see the screen recording. 

Else I've attached a screenshot

 

[Walter]

Thank you both for your updates @isotropy & @svervs - much appreciated!
 

May we reach out via email to have a further look internally at this point? 

[svervs]

Yes of course feel free to contact me.

But ... 174.4.5852 seems to fix this, on macOS 10.15.7

[Jay]

Hi @svervs, I've sent you an email, please could you reply to it as soon as you get a chance!

[isotropy]

Sure thing! - I'll test the latest version tomorrow to see if it's working on my side.

[Rexxyboy]

Hi Jay, thanks for the reply!

It's a windows 11 notification that come up if i right click, choose more options, then choose Copy Dropbox link, just says Path not found.

The Blue dropbox submenu where i would normally get the link from only appears after an upload finishes. For a while there it would still appear before the upload was finished which is awesome, as i can keep working forwards and not have to remember to come back to get the link.

So it's just back to the same bug that means you have to wait for a large upload to complete before you can copy the link and paste it on a google doc.

My version is 174.4.5852 in Windows 11 Pro with all the latest updated.

[Jay]

Thanks for the info, could you contact the support team for them to look into this in more detail?

[isotropy]

This might be a Windows only bug now? - looks like it's working for me Mac OS 12.3.1 DB 174.4.5852. Thanks for fixing this yet again! Hope the windows fix comes quick too.