Photos appear in camera uploads but not on my Dropbox folder

Steve S.77

I am taking photos and screenshots on my phone. My photos and screeenshots appear in the Camera Uploads section in Dropbox. However, the photos are not appearing oh my hard drive Dropbox folder. Only the screenshots appear. What is going on? Why are my photos not downloading?

Steve S.77

The photos were sorted alphabetically not by date so the screenshots were all at the top, yet they appeared chronological. My bad.

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Walter

HI there @Steve S.77 - sorry to hear about this.

Could you please let us know your computer's OS version, and the version and status of the Dropbox desktop app as shown in your system tray/menu bar at the moment?

Is it 'up to date' or still syncing your files perhaps?

Let us know what you find and we'll take it from there, Steve.

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Steve S.77

The photos were sorted alphabetically not by date so the screenshots were all at the top, yet they appeared chronological. My bad.

Photos appear in camera uploads but not on my Dropbox folder

Photos appear in camera uploads but not on my Dropbox folder

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