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Page is blank when opening links to some of my folders

Page is blank when opening links to some of my folders

LN86
Explorer | Level 3

I have seven folders in Dropbox with multiple files in each. I have shared links for viewing on each of the top level folders. Over the last 24 hours, the links to five folders no longer work in that they open in a browser window but the page remains white and no files appear. Two of the seven folders are unaffected. All of the folders have been in place from two months to five years and have never done this before. I would rather not create completely new folders if possible as the distribution list for the links is extensive.

1 Reply 1

Hannah
Dropbox Staff

Hi there, @LN86, thanks for bringing this to our attention.

 

Is this what you see on your end when you open the links, or did other recipients report this to you?

 

Can you also check what you see if you open the links from a different browser or a private browsing/incognito window?

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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