The Community is undergoing a major upgrade. Find out more, ask us questions or share your thoughts here.

Forum Discussion

MeeshLSU's avatar
MeeshLSU
Explorer | Level 4
2 years ago

Not all iPhone photos are syncing in Camera Uploads

I have Camera Uploads set up to sync all photos and videos from my iPhone. I am noticing there are older photos and videos from 2020 that are not being brought over. How can this be fixed?
Mobile
Mobile App
Sync and upload
Uploading
SCOOP245's avatar
SCOOP245
Explorer | Level 4
2 years ago

dropbox only uploading part of camera roll.  i think i may be because a previously had dropbox on phone but removed the reinstalled and only 10 % of pictures are uploading. any way to force upload all camera roll

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey SCOOP245, sorry to see you're having trouble with camera uploads.

     

    Can you take a look at this article with some camera uploads troubleshooting steps, to see if they help?

    • MeeshLSU's avatar
      MeeshLSU
      Explorer | Level 4
      2 years ago

      This didn't work for me either.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey MeeshLSU, would you mind if we send you an email, so we can take a closer look at this in private?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!