Re: New sync icons - red exclamation point and arrows in a circle
I recently removed several folders from my Selective Sync, and then decided to add them back in. However, after they finished restoring, I now have two new icons that have shown up on some files, a red circle with an exclamation point in the middle, and two arrows in a circle. See the attached screenshot.
Dropbox says it's done syncing, and when I go to the files in the web app, they seem fine. So what's up with the icons? Anyone know? Should I be worried?
Thanks in advance for any help!
Shane
Accepted Solutions
You can find out more with regards to the Dropbox syncing icons here.
However, as you mentioned, these look different than the red X. Can I ask what your syncing status is?
If I were you, I'd try to reboot my device as well.
Also, if you move a file outside of your Dropbox folder, does the red exclamation mark remain?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @wshane
Thanks for image - really helps!
Circle = syncing - either to or from your machine
! = error.
However, if you've done lots of changes they could be a tad mixed up. Try a refresh (i.e. close and reopen Dropbox) and see what happens.
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You can find out more with regards to the Dropbox syncing icons here.
However, as you mentioned, these look different than the red X. Can I ask what your syncing status is?
If I were you, I'd try to reboot my device as well.
Also, if you move a file outside of your Dropbox folder, does the red exclamation mark remain?
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!
Part of the issue may be the inclusion of the ! in your folder names as this is an illegal character on Dropbox 🙂
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Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!